Online Ordering

Preparing and Emailing Your Job

order instructions diagram, complete instructions are in the page text

Student Responsibility

  • Know your file size, resolution, our paper sizes and paper margins
  • Carefully complete all necessary parts of the order form
  • Email both file(s) and form(s) simultaneously
  • Check your 'Sent' folder to confirm that your job was sent successfully
  • Respond in a timely manner to PrintFX's email notifications that we've either placed your job on hold or rejected it due to your errors. If you've been contacted and need to correct your job, the turnaround time will change based on the time you responded to us
  • Review our job turnaround times and hours of operation prior to job submission
  • Review our policies and procedures prior to job submission
  • Review our services and pricing guide to help you decide on a service and calculate your cost
  • Pay at time of pick-up

Step One

Download a fillable pdf order form below, save it to your local computer drive, open and complete it using Adobe Acrobat or Reader.

Step Two

Prepare and save your pdf order form(s) and file(s). Include a completed button pin template if you want the Button Pin service. If you've chosen the Binding service,  include a completed Laser Print order form along with your Binding form.

Departments: If you're paying using a budget transfer, please include a signed PrintFX Supplies Reimbursement Authorization form (.pdf).  Form is a fillable pdf and requires that it be opened and completed using Adobe Acrobat or Reader.

Step Three

Create a folder labeled with your name and date onto your local computer drive and place a copy of your file(s), order form(s) and any other necessary documents inside.

Step Four

Connect to your FIT Google Drive associated with your FIT email address (your job will be rejected if you use a non-FIT email address). Upload the folder and share it with [email protected]*Please don't send your order twice! If it's in your sent folder, we received it! Our automated response isn't triggered when orders go into Google Drive.

Questions?

Review our self-help video quick guides and answers to common questions regarding file size, margins, fonts, images, bleeds, trim marks, resolution, color accuracy, acceptable file formats, etc.

Can't stop by to see our paper and fabric sample book? Check out this helpful paper and fabric sample video!  Still have questions? Call (212) 217-5470.

Services and Pricing Guides

Review the Services & Pricing guide (.pdf) for all services. View specific service guides and detailed information for PrintFX services and Fablab services. Guide is a pdf which requires Adobe Acrobat or Reader.

Turnaround Times

Turnaround time depends on the service. Unfortunately we're not able to accommodate your requests to complete jobs at a specific time within the 24hr timeframe. Rush turnaround time has been suspended until further notice. 

Payment and Job Pick Up

After receiving an email notification that your job is complete, add funds to your FIT ID card in eAccounts portal. Come to Pomerantz Center, Room D529A to pay (by self-swiping your ID) and pick up your job.  Please see our video guide, Adding funds to your eAccount for step-by-step instructions.

Alumni

Staff approval required. No commercial work. 30% surcharge. Extended pickup turnaround times. Rush pickup unavailable. Prove alumni status by emailing staff using your FIT affiliated Gmail to send your job. Prepay by adding funds to a PrintFX supplied guest card (pdf). Guide is a pdf that requires Adobe Acrobat or Reader.